Repair and replacement of devices
Book a service appointment
Service order status check
Receiving iOS devices for service
Payment methods
| Screen replacement - iPhone | Price | Price (Express) |
iPhone 5
iPhone 5c
iPhone 5s
iPhone SE
iPhone 6
|
279 BGN | - |
|
iPhone 6 Plus
|
299 BGN | - |
|
iPhone 6s
iPhone 7
iPhone 8
|
285 BGN | 384 BGN |
|
iPhone 6s Plus
iPhone 7 Plus
iPhone 8 Plus
|
355 BGN | 454 BGN |
iPhone X
iPhone XS
|
640 BGN | 739 BGN |
|
iPhone XS Max
|
723 BGN | 822 BGN |
|
iPhone XR
|
410 BGN | 509 BGN |
| Battery replacement - iPhone | Price | Price (Express) |
|
iPhone 4s
iPhone 5
iPhone 5c
iPhone 5s
iPhone SE
iPhone 6
iPhone 6 Plus
iPhone 6s
iPhone 6s Plus
iPhone 7
iPhone 7 Plus
iPhone 8
iPhone 8 Plus
|
96 BGN | 136 BGN |
|
iPhone X
iPhone XS
iPhone XS Max
iPhone XR
|
114 BGN | 154 BGN |
| Speaker replacement - iPhone | Price | Price (Express) |
|
iPhone 4s
iPhone 5
iPhone 5c
iPhone 5s
iPhone SE
iPhone 6
iPhone 6 Plus
iPhone 7
iPhone 7 Plus
iPhone 8 Plus
iPhone X
iPhone XS
iPhone XS Max
iPhone XR
|
102 BGN | 142 BGN |
|
iPhone 6s
iPhone 6s Plus
iPhone 8
|
- | - |
| iSight camera replacement - iPhone | Price | Price (Express) |
|
iPhone 4s
iPhone 5c
iPhone 5s
iPhone SE
iPhone 6
iPhone 6 Plus
iPhone 6s
iPhone 6s Plus
iPhone 7
iPhone 8
|
126 BGN | 166 BGN |
|
iPhone 7 Plus
iPhone 8 Plus
iPhone X
iPhone XS
iPhone XR
|
172 BGN | 212 BGN |
|
iPhone XS Max
|
295 BGN | 335 BGN |
|
iPhone 5
|
- | - |
| Whole device replacement - iPhone | Price |
|
iPhone 4s
|
505 BGN |
|
iPhone 5
iPhone 5c
iPhone 5s
iPhone SE
|
650 BGN |
|
iPhone 6
iPhone 6s
|
732 BGN |
|
iPhone 6 Plus
iPhone 6s Plus
|
841 BGN |
|
iPhone 7
|
786 BGN |
|
iPhone 7 Plus
iPhone 8
|
868 BGN |
|
iPhone 8 Plus
|
980 BGN |
|
iPhone X
iPhone XS
|
1350 BGN |
|
iPhone XS Max
|
1413 BGN |
|
iPhone XR
|
930 BGN |
| Whole device replacement - iPad | Price |
iPad 2
iPad (5th gen / 6th gen)
iPad Air (1st gen)
|
648 BGN |
|
iPad Air 2
iPad (4th gen)
iPad Mini 3
iPad Mini 4
|
760 BGN |
|
iPad Mini
iPad Mini 2
|
493 BGN |
|
iPad Mini 5
|
694 BGN |
|
iPad Pro 9.7-inch
iPad Air (3rd gen)
|
920 BGN |
|
iPad Pro 10.5-inch
|
1098 BGN |
|
iPad Pro 11-inch
|
1190 BGN |
|
iPad Pro 12.9-inch (1st gen / 2nd gen)
|
1458 BGN |
|
iPad Pro 12.9-inch (3rd Gen)
|
1550 BGN |
| Whole device replacement - iPod | Price |
|
iPod nano (7th gen)
|
246 BGN |
|
iPod shuffle (4th gen, Late 2012)
iPod shuffle (4th gen, Mid 2015)
|
95 BGN |
|
iPod touch (4th gen)
iPod touch (5th gen)
iPod touch (6th gen)
|
317 BGN |
| Services | Price with VAT |
|
Diagnostic Mac ( *If customer accepts repair quotation and repair proceed, evaluation fee will be reduced ) |
79 BGN *48 BGN |
|
Express diagnostic for warranty/out of warranty Mac the service guarantees that the evaluation will begin immediately but is not a guarantee of repair turnaround time. May not be available during busy periods. |
60/139 BGN |
|
Diagnostic iOS iPad | iPod | iPhone | Accessories |
24 BGN |
|
Express diagnostic for warranty/out of warranty iOS the service guarantees that the evaluation will begin immediately but is not a guarantee of repair turnaround time. May not be available during busy periods. |
48/72 BGN |
|
Hardware repair I Bottom case unibody | Memory for portable computers |
24 BGN |
|
Hardware repair II Optical drive | Fans | iPhone parts replacement | Hard/flash drive portable computers |
48 BGN |
|
Hardware repair III Mac Display | Mac airport card | Mac audio board | etc. |
60 BGN |
|
Hardware repair IV Mac logic board | Top case | Cleanup (external, internal, re-applying thermal grease) | iMac HDD/Flash drive upgrade or replacement | etc. |
90 BGN |
|
Express hardware repair I Mac | does not include the value of the module and/or additional services performed |
60 BGN |
|
Express hardware repair II iPhone – Display module replacement | does not include the value of the module and/or additional services performed |
99 BGN |
|
Express hardware repair III iPhone – Module replacement different from display | does not include the value of the module and/or additional services performed |
40 BGN |
|
Software service I Software fixes iOS | Restore iOS |
24 BGN |
|
Software service II iOS data backup | Fast software fixes Mac OS | Installing Маc ОS | Installing software provided by the customer |
48 BGN |
|
Software service III Installing Windows | In-depth software fixes Mac OS |
90 BGN |
|
Software service IV Mac data backup | Disk drive data recovery (if failed disk is accessible) |
140 BGN |
|
Consultation |
60 BGN per hour |
|
Education |
360 BGN |
|
On-site visit Additional service is not included |
96 BGN |
• Damage caused by modifications, unauthorized service or misuse are not covered by Apple Limited Warranty, if found paid services will be offered.
• Apple Limited warranty does not apply to any software, paid service will be offered.
• Before submitting your Apple Product for service you should make separate backup copy of the contents. The contents of your Apple Product may be erased in the cource of service.
• Data backup I a paid service.
• The replacement Apple part or product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage. Replaced items becomes Apple’s property.
• Creative Center is not responsible for items left over 3 months.
Receiving your iOS devices for service and repair (iPhone/iPad/iPod Touch)
Dear customer,
To accelerate and facilitate adoption of your iOS devices for service, please make sure you have completed these steps before you come to us:
When this service is activated, we can not service your device. Instructions on how you can stop this service can be found HERE
In most situations, diagnosis and repair of the device include its formatting. To avoid losing valuable information for you, make sure that you use iCloud sync and backup that you made on your computer. Creative Center Ltd. can offer backup and restore data for an additional fee.
For iOS devices HERE
For Mac Devices HERE
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Information can be found HERE
Remove protective foil and stickers placed on the hulls and buttons on the device as they obstruct the inspection and repair of the device also can not always be removed and reinserted.
When sending your device for service via a courier the package must be accompanied by information involving your full names, phone number and email address, in order for us to contact you, a short description of the problem and the necessary documents for a warranty repair (original payment receipt and warranty card). One of our employees will handle your device and send a service protocol to the email address that you have provided.
If the device is not yours and you are bringing it on behalf of another person, please provide the details of the problem, if there is valuable information and whether the function Find My iPhone is stopped.
Payment methods
Possible ways to pay for your device's servicing: Be prepared that with payment via EasyPay branch network, there is a commission of about 1% of the amount due. The specific value of the commission will be reported to you at EasyPay's office.
• Cash - on site in our office
• With credit/debit card – at a POS terminal in our office
• Via bank - On the account of Creative Center Ltd.
bank: DSK
BIC: STSABGSF
In Bulgarian LEV: IBAN: BG56STSA93000023877572
In Euro: IBAN: BG39STSA93000023878266
• In EasyPay office
On the account of Creative Center Ltd. - KIN 087 534 32 97 reason of payment: service protocol number and person/company to whom it was issued + payment amount specified by the service technician.
Our stores and service centeres
A: Sofia, Bulgaria
bul. Cherni Vrah 65А
Monday – Friday,
Worktime
9:00 – 18:00ч.
А: Varna, Bulgaria
ul. Ivan Vazov 5
Monday – Friday,
Worktime
9:00 – 18:00ч.