How can I order ?
Is there a minimum order?
No, there is no minimum.
What are the working hours?
Queries can be done at any time of the day. Orders are processed on weekdays between 9:30 a.m. and 18:30 p.m.
What is the delivery time?
Delivery of the ordered products to your address in Bulgaria, will be made within 2 working days from order confirmation for available products and within 5 to 10 working days for unavailable for the moment items. These time limits are valid in the case of payment by cash (cash courier at the time of delivery) and after receipt of payment by bank transfer or debit / credit card. Delivery is made by courier SPEEDY.
Is it possible delivery abroad?
No, it is not possible.
How are the products packaged?
The products you buy from our store are in original packaging from the manufacturer. They travel in a transport package to the courier and are insured to the declared value.
Can I return a product?
According to the Bulgarian Law on consumer goods received by the customer due to the nature of online commerce may be returned within 7 days of purchase, with no explicit reason for this, as long as the condition of the goods are the same as at the time of its transmission from the store to the customer (including packaging intact). Exception of goods carried on electronic media / software, eg. / - they are not subject to such return. Separately, however, a claim the subject goods that do not meet the quality requirements specified in the site and / or in the accompanying certificates, directions for use and other insofar as they have been issued for the commodity or commodities.