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Repair and replacement of devices

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Book a service appointment

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Service order status check

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Receiving iOS devices for service

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Payment methods

Price Price (Express)
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Services Price with VAT

Diagnostic Mac ( *If customer accepts repair quotation and repair proceed, evaluation fee will be reduced )

79 BGN *48 BGN

Express diagnostic for warranty/out of warranty Mac

the service guarantees that the evaluation will begin immediately but is not a guarantee of repair turnaround time. May not be available during busy periods.

60/139 BGN

Diagnostic iOS

iPad | iPod | iPhone | Accessories

24 BGN

Headphones cleaning

24 BGN

Express diagnostic for warranty/out of warranty iOS

the service guarantees that the evaluation will begin immediately but is not a guarantee of repair turnaround time. May not be available during busy periods.

48/72 BGN

Hardware repair I

Bottom case unibody | Memory for portable computers

24 BGN

Hardware repair II

Optical drive | Fans | iPhone parts replacement | Hard/flash drive portable computers

48 BGN

Hardware repair III

Mac Display | Mac airport card | Mac audio board | etc.

60 BGN

Hardware repair IV

Mac logic board | Top case | Cleanup (external, internal, re-applying thermal grease) | iMac HDD/Flash drive upgrade or replacement | etc.

90 BGN

Express hardware repair I

Mac | does not include the value of the module and/or additional services performed

60 BGN

Express hardware repair II

iPhone – Display module replacement | does not include the value of the module and/or additional services performed

99 BGN

Express hardware repair III

iPhone – Module replacement different from display | does not include the value of the module and/or additional services performed

40 BGN

Software service I

Software fixes iOS | Restore iOS

24 BGN

Software service II

iOS data backup | Fast software fixes Mac OS | Installing Маc ОS | Installing software provided by the customer

48 BGN

Software service III

Installing Windows | In-depth software fixes Mac OS

90 BGN

Software service IV

Mac data backup | Disk drive data recovery (if failed disk is accessible)

140 BGN

Consultation

60 BGN per hour

Education

360 BGN

On-site visit

Additional service is not included

96 BGN

• Damage caused by modifications, unauthorized service or misuse are not covered by Apple Limited Warranty, if found paid services will be offered.
• Apple Limited warranty does not apply to any software, paid service will be offered.
• Before submitting your Apple Product for service you should make separate backup copy of the contents. The contents of your Apple Product may be erased in the cource of service.
• Data backup I a paid service.
• The replacement Apple part or product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage. Replaced items becomes Apple’s property.
• Creative Center is not responsible for items left over 3 months.

TERMS AND CONDITIONS FOR SERVICE OF APPLE PRODUCTS

A: Sofia, Bulgaria
ul. Tsar Kaloyan 7

Т: +359 882 66 00 05 Е: service@creativecenter.bg

Worktime
Monday – Friday / 10:30 – 19:00ч.
Saturday / 11:00 – 18:00ч.

A: Sofia, Bulgaria
bul. Cherni Vrah 65А

Т: 0700 20 915 Е: service@creativecenter.bg

Worktime
Monday – Friday / 09:00 – 18:00ч.

А: Varna, Bulgaria
ul. Ivan Vazov 5

Т: 0700 20 915 +359 882 53 55 55 E: service@creativecenter.bg

Worktime
Monday – Friday / 09:00 – 18:00ч.

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Creative center Store

Dear customers,

Due to the current situation, it is important to know that Creative Center opening hours remain unchanged and you can count on our device repair and service services as well as the online store.

In the local shops we strictly observe all hygiene rules, including: periodic cleaning and disinfection of the store, customers are allowed individually, as well as daily monitoring of the temperature and health of the service staff. All employees wear masks and gloves.

For your convenience, during the situation, Creative Center offers a service with which we can pick up your device for service and deliver the repaired device to your specified address, free of charge for you. This service applies only for individual end-customers with devices in their warranty period, such as iPhone, iPad, Watch, Beats or Mac portables (laptops). To do this, you need to request the service through our site's time-saving form Book a service appointment - https://creativecenter.bg/en/service#tab_device_repair or via sending an email to service@creativecenter.bg with detailed information about the device - serial number, model, value of product by purchasing document, product problem and your contacts - three names, exact address, telephone number. Once we request a courier, we will contact you to inform you. To prepare your device for service, you can follow the instructions posted on our site - https://creativecenter.bg/en/service#tab_privacy_policy in the section "Receiving your iOS devices for service and repair".

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