Dear customers,
Due to the current situation, it is important to know that Creative Center opening hours remain unchanged and you can count on our device repair and service services as well as the online store.
In the local shops we strictly observe all hygiene rules, including: periodic cleaning and disinfection of the store, customers are allowed individually, as well as daily monitoring of the temperature and health of the service staff. All employees wear masks and gloves.
For your convenience, during the situation, Creative Center offers a service with which we can pick up your device for service and deliver the repaired device to your specified address, free of charge for you. This service applies only for individual end-customers with devices in their warranty period, such as iPhone, iPad, Watch, Beats or Mac portables (laptops). To do this, you need to request the service through our site's time-saving form Book a service appointment - https://creativecenter.bg/en/service#tab_device_repair or via sending an email to service@creativecenter.bg with detailed information about the device - serial number, model, value of product by purchasing document, product problem and your contacts - three names, exact address, telephone number. Once we request a courier, we will contact you to inform you. To prepare your device for service, you can follow the instructions posted on our site - https://creativecenter.bg/en/service#tab_privacy_policy in the section "Receiving your iOS devices for service and repair".
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